Network Rail
2016 13 May

Sentinel Site Access – Pilot Project

Posted in Communications

Please read the below information carefully regarding our impending Pilot Project for Site Access:


Site Access Benefits

As many of you know, we are upgrading the Sentinel system with the introduction of Site Access; an improved mobile platform for track workers, including the ability to swipe in and out of the rail infrastructure. This upgrade will deter double-shifting and help manage fatigue. Other benefits include recording safety briefings and the use of competences, to help replace parts of the log book.


Pilot Project

We are keen to ensure that our new technology satisfies the needs of our customers and therefore we are running a Pilot Project with approx. 250 end users in the Western Route. This will begin on Wednesday 18 May and run for one month. We will be testing:

  • The ease and usability of our new mobile app
  • An understanding of the benefits
  • The effectiveness of our e-Learning and other training materials
  • The effectiveness of our communications

We will collate, analyse and publish feedback for all stakeholders at the end of the Pilot Project. This will also inform our national GO LIVE date, which is currently scheduled as Thursday 30 June. Please note this date is subject to change, pending the outcome of the Pilot Project.


Advanced Service Disruption

The Sentinel system will be unavailable between 10:00 – 14:00 on Wednesday 18 May whilst a critical software update is applied for the Pilot Project. Please inform your track workers, specifically Controllers of Site Safety, and advise them to check competences and medical information in Sentinel prior to this service disruption. We apologise for any inconvenience caused. Once the system resumes normal service, some users will see minor changes in Core Sentinel which we have outlined in this document here: NewSponsorAdminView