Network Rail
My Sentinel
An update to the Sentinel App has been issued. This update should resolve the problem reported by some users where the app was crashing during the initial start-up.
Please make sure you have downloaded the latest version of the app to implement this update.
Please report any issues to the 24/7 Helpdesk via the 24/7 Helpdesk - Tel: 0330 7262 222 or Email:
2018 25 Jun

RISQS remains the Supplier Assurance requirement for Sentinel

Posted in Communications

RISQS changed to new Service Suppliers from 1 May 2018 and from this date Achilles is no longer involved with the scheme.

All rail suppliers should be clear that RISQS is the chosen provider to give the assurance provided by Sentinel and the requirement for membership of RISQS is in the Sentinel scheme rules.

We understand that Achilles is still contacting RISQS members to offer audits as part of their new Trans Q scheme but suppliers should be clear that these do not provide qualification to Sentinel and if undertaken they will also need RISQS membership and audit.

If you would like further information, please contact the RISQS customer support desk on 0800 4101 300 or by email at

To find out more about RISQS please visit the RISQS website at