Network Rail
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If you experience any issues please contact to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Please note - we are no longer extending the validity period of Competences and Medicals.
2021 2 Apr

Oracle Competence Expiry Date Issue – Update

Posted in Communications

To: Network Rail colleagues only

We’d like to provide you with an update on how RSIT is addressing the issues that you may be experiencing around expiry dates being reverted to pre-COVID dates, in Oracle.

On the 12 March, we applied a “data fix” to ensure Sentinel was correct. We are now running this cycle on a regular basis in order to keep Sentinel aligned with Oracle.

RSIT continues to work on the data issues in Oracle and we will provide a further update when this is complete.

All queries should be directed to the Sentinel Helpdesk via emails sentinel@mitie.com or telephone 0330 7262 222.

Kind regards

The Sentinel Network Rail Team