Network Rail
My Sentinel
An update to the Sentinel App has been issued. This update should resolve the problem reported by some users where the app was crashing during the initial start-up.
Please make sure you have downloaded the latest version of the app to implement this update.
Please report any issues to the 24/7 Helpdesk via the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Safer

Sentinel is a recognised safety system:

  • It is integrated with Network Rail’s Lifesaving Rules which state you should “never undertake any job unless you have been trained and assessed as competent”
  • It provides automatic alerts when cards have expired or the individual is suspended
  • It prevents unqualified individuals from working and causing danger on the railway infrastructure

Smarter

Sentinel is a smart system:

  • It utilizes smartphone technology to validate workforce competence and authority to work via a mobile application
  • It features a durable long-life card
  • It checks identity and skills in real-time

Simpler

Sentinel is a simple system:

  • It checks credentials in seconds and reflects changes instantly
  • It features one card per person – with all competences embedded and easily accessible via the printed QR code
  • It means there is less need for users to carry paper forms

Resources

Sentinel Scheme rules

The Sentinel Scheme rules were created for anyone involved in the system; they outline responsibilities, policies and breaches that must be adhered to. You can download the latest version (Version3, July 2018) of them here (PDF): View rules

Applying for a card

The Sentinel card (passport) is only available to workers employed by rail engineering companies, not the general public. It can only be purchased by your Sponsor: Further details

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