Network Rail
My Sentinel
Two factor authentication will be released for mySentinel and Sentinel app on 13th February 2024, please ensure that your details are registered on mySentinel and are correct.

Contact the Sentinel helpdesk

Please contact our 24/7 helpdesk by phone or email. You will be provided with a ticket reference number and an operative will help to resolve your query as quickly as possible:


Other contacts:

To become a registered Training Provider, queries around a Training audit: NSAR

Competence isn’t showing following training: Your Training Provider/Assessor

Medical or D&A test outcome isn’t showing after visit: Your Medical Provider