Network Rail
My Sentinel
Advanced Notification of Scheduled Maintenance Works
Urgent essential maintenance from 14:00 to 15:00 on Thursday 28 January 2021.

Why are we doing this?
In order to keep the Sentinel system working at peak performance for end users we occasionally need to perform essential maintenance on the system.

Please report any issues to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Help & support

Below you will find process guides and information to help you use the Sentinel systems including the App and FAQs:

Please click on the links below to access specific material for you, depending on which user group you belong to:

We will continue to develop this section as and when so please check back regularly or get in touch with us if you’d like to see something specifically. We are keen to ensure your experience with Sentinel is as simple as possible.

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