Network Rail
My Sentinel
Two factor authentication will be released for mySentinel and Sentinel app on 13th February 2024, please ensure that your details are registered on mySentinel and are correct.
2021 16 Jul

Changes to availability of Sentinel App on Windows devices

Posted in Communications General

We need to make you aware from 19 August the Sentinel App is being removed from the Windows App store and will no longer be available to download.

If you currently have the app installed on your mobile device, you will still be able to use it for the time being, but future updates to the Sentinel system may stop the app working without warning. We therefore recommend you switch to using the app via an Android or iOS device as soon as possible.
If you experience any issues with the Sentinel App or require any support, please contact the 24/7 Sentinel Helpdesk via email or on 0330 7262 222.

Did you know, its quicker to raise an enquiry with the Helpdesk team by sending an e-mail, rather than by calling them? The Team resolve nearly 2500 queries every month.