Network Rail
My Sentinel
We are aware of a problem which is affecting new users downloading the Sentinel APP from the Google Play Store. We are working with Google to get this resolved and will provide an update once fixed.

Please report any issues to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com
2017 31 Jul

Sentinel operations update July 2017

Posted in Newsletter

Welcome to the July edition of your newsletter from The Sentinel Team. Since the last update we’ve been working hard to improve customer service for you. The call waiting times at the helpdesk have been reduced, a new ticketing system introduced (more details attached) and queries are being resolved more quickly. As always we appreciate your feedback and ideas on all things Sentinel, so please do get in touch.