Network Rail
My Sentinel
If you experience any issues please contact to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email:

Please note - we are no longer extending the validity period of Competences and Medicals.
2019 17 Jul

Sentinel Photo Guidelines

Posted in Communications General Rules Uncategorized

Updated rules and guidelines for the photo which must be supplied to sponsors in order to obtain a Sentinel card have now been added to the website. This applies to those applying for new or replacement cards only; those with current cards do not need to take any action.

The guidelines can be found at:

The quality and content of this image is extremely important as, if it does not meet the required standard, card production may be delayed or a card rejected at a work site.

The guidelines are based on those issued by the UK Passport Office and relate only to digital photos as paper photos are not accepted for Sentinel.

Workers holding Sentinel cards