Network Rail
My Sentinel
An update to the Sentinel App has been issued. This update should resolve the problem reported by some users where the app was crashing during the initial start-up.
Please make sure you have downloaded the latest version of the app to implement this update.
Please report any issues to the 24/7 Helpdesk via the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com
2019 17 Jul

Sentinel Photo Guidelines

Posted in Communications General Rules Uncategorized

Updated rules and guidelines for the photo which must be supplied to sponsors in order to obtain a Sentinel card have now been added to the website. This applies to those applying for new or replacement cards only; those with current cards do not need to take any action.

The guidelines can be found at:

The quality and content of this image is extremely important as, if it does not meet the required standard, card production may be delayed or a card rejected at a work site.

The guidelines are based on those issued by the UK Passport Office and relate only to digital photos as paper photos are not accepted for Sentinel.

Workers holding Sentinel cards