Network Rail
My Sentinel
If you experience any issues please contact to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Please note - we are no longer extending the validity period of Competences and Medicals.

News

2021 9 Jun

Uncategorized

Sentinel Apple App Update Warning/Error 9 June 2021 – resolved

This issue is now resolved Following the update to the apple app, released this morning, we have become aware that users are receiving a Warning message (see below) when launching the app after the upgrade. To resolve this, please uninstall and reinstall the app at which point the error message will no longer be displayed. […]

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2021 1 Apr

Communications Uncategorized

Sentinel card copies

We understand some Sentinel sponsors are withholding Sentinel cards from the people they sponsor, directing them instead to use printed copies or photo images stored on their phone. The Sentinel Scheme Rules give examples of actions which would be a breach of those rules, including: “Any event of presenting a falsified or copied Sentinel Card, […]

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2020 16 Mar

Uncategorized

Covid-19

We’re working with the wider business to make sure we’re doing the right thing for everybody’s health and safety. Sentinel want to ensure all users are still able to access the infrastructure and are currently working on plans to ensure this continues over the coming months. If official advice changes, we will let you know. […]

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