Network Rail
My Sentinel
The locations in Sentinel have been updated to Route and Environment. Please make sure you fully close the Sentinel app and re-launch it to download the new locations.
For all Sentinel queries please contact the 24/7 Helpdesk - Email: sentinel@mitie.com or Tel: 0330 7262 222
2022 19 Jul

Location changes – What this means for Training Providers

Posted in Uncategorized

We would like to reassure you that these changes will not impact your compliance with RTAS. You will still be able to provide evidence of those in your organisation that have swiped in/out and your access to reports in your administration accounts will stay the same, allowing you to only see the swipe in/out data for the individuals you sponsor.

When the new locations are deployed, the trainer or assessor must select the route they are working in and then select either a Training Centre or Trackside depending on where the training or assessment is taking place. The functionality to change location during a course or assessment remains the same and there are no changes to the Authority to Work rules.

Action: From 10am on Tuesday 2nd August please make sure all Sentinel users close the Sentinel app and relaunch it to download the new locations, and that the correct locations are selected for each card checker in their Sentinel profile.

For any Sentinel queries please contact the 24/7 Helpdesk via email or telephone:

Sentinel@mitie.com

0330 7262 222