Network Rail
My Sentinel
Two factor authentication will be released for mySentinel and Sentinel app on 13th February 2024, please ensure that your details are registered on mySentinel and are correct.
2022 20 Jul

Locations are changing

Posted in Uncategorized

In response to user feedback, we are making a change to the list of locations available to select when using the Sentinel app and PC Client software. You will benefit from faster app loading times and an easier way of selecting a location, making swiping in much quicker.

At 10am on Tuesday 2nd August the new locations will be added. When verifying Authority to Work, the new locations will be broken down to Route and working environment level. Sentinel does not need to record your exact location. It will look like this:

Card Checkers can select the new locations and use the app and PC software as normal when verifying Authority to Work. The existing locations will remain for 1 week after the addition of the new locations. They will then be de-activated.

Action: After 10am On Tuesday 2nd August please make sure all Sentinel users close the Sentinel app and relaunch it to download the new locations, and that the correct locations are selected for each card checker in their Sentinel profile.

For any Sentinel queries please contact the 24/7 Helpdesk via email or telephone:

0330 7262 222