Network Rail
My Sentinel
The locations in Sentinel have been updated to Route and Environment. Please make sure you fully close the Sentinel app and re-launch it to download the new locations.
For all Sentinel queries please contact the 24/7 Helpdesk - Email: sentinel@mitie.com or Tel: 0330 7262 222
2022 20 Jul

Locations are changing

Posted in Uncategorized

In response to user feedback, we are making a change to the list of locations available to select when using the Sentinel app and PC Client software. You will benefit from faster app loading times and an easier way of selecting a location, making swiping in much quicker.

At 10am on Tuesday 2nd August the new locations will be added. When verifying Authority to Work, the new locations will be broken down to Route and working environment level. Sentinel does not need to record your exact location. It will look like this:

Card Checkers can select the new locations and use the app and PC software as normal when verifying Authority to Work. The existing locations will remain for 1 week after the addition of the new locations. They will then be de-activated.

Action: After 10am On Tuesday 2nd August please make sure all Sentinel users close the Sentinel app and relaunch it to download the new locations, and that the correct locations are selected for each card checker in their Sentinel profile.

For any Sentinel queries please contact the 24/7 Helpdesk via email or telephone:

Sentinel@mitie.com

0330 7262 222