We have issued an update to the Sentinel APP which provides fixes for a number of identified bugs. If you do not have automatic updates set on your device, please make sure you update the Sentinel APP so you have the most recent version. For any queries please contact the Sentinel helpdesk via email or […]

An update of the android app will be released on Thursday 30th September 2021. The update will resolve an issue where the app was crashing when trying to record the use of a competence and where the app was crashing when using the Check Forgotten Card function. If you do not have automatic updates set […]

FAO: all Sponsors, Training & Assessment Providers, Line Managers Please read the attached update from Paul Brady, Principal Workforce Safety Specialist, detailing the latest enhanced version of the NR9925 Key Points. IWA COSS PC Key Points NR9925 Issue 13

This issue is now resolved Following the update to the apple app, released this morning, we have become aware that users are receiving a Warning message (see below) when launching the app after the upgrade. To resolve this, please uninstall and reinstall the app at which point the error message will no longer be displayed. […]

We understand some Sentinel sponsors are withholding Sentinel cards from the people they sponsor, directing them instead to use printed copies or photo images stored on their phone. The Sentinel Scheme Rules give examples of actions which would be a breach of those rules, including: “Any event of presenting a falsified or copied Sentinel Card, […]