Network Rail
My Sentinel
Two factor authentication will be released for mySentinel and Sentinel app on 13th February 2024, please ensure that your details are registered on mySentinel and are correct.


2017 31 Jul


Sentinel operations update July 2017

Welcome to the July edition of your newsletter from The Sentinel Team. Since the last update we’ve been working hard to improve customer service for you. The call waiting times at the helpdesk have been reduced, a new ticketing system introduced (more details attached) and queries are being resolved more quickly. As always we appreciate your feedback and […]

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2017 17 Jul


Quick start guide to using the Sentinel app

Here is a quick start guide to help you use the Sentinel app. If you have any questions please call the helpdesk on 0330 726 2222. We also have handy, pocket sizes printed copies available. Contact the Sentinel team  if you would like a z-card.

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2017 6 Apr


Sentinel card price increase: April 2017

There will be an increase in the cost of a Sentinel card from April 2017. The increase is caused by the continuing rise in costs to operate and simultaneously develop the Sentinel system. With the launch of Site Access last year, the capability of Sentinel was significantly increased. The addition of swipe out, location and […]

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2017 16 Mar


The importance of Authority to work

We would like to remind users of the importance of Sentinel and why Authority to Work should be carried out every shift. In recent months a COSS has been found to be working without a valid COSS competency. There may be many others working trackside without a valid competence that you don’t know about. Please […]

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