Network Rail
My Sentinel
All SENTINEL ENQUIRIES should be made via the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Frequently Asked Questions (FAQs)

Please see below for FAQs in relation to the Sentinel system including the Sentinel app.

Download FAQs - card checkers (pdf)
Download FAQs - training providers (pdf)
Download Five top tips for using the Sentinel app (pdf)
Download How to get your Sentinel card photograph approved first time ()

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