Network Rail
My Sentinel
An update to the Sentinel App has been issued. This update should resolve the problem reported by some users where the app was crashing during the initial start-up.
Please make sure you have downloaded the latest version of the app to implement this update.
Please report any issues to the 24/7 Helpdesk via the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com
2017 16 Mar

Make sure your Office details are correct to avoid card delays

Posted in Communications

As outlined in the Sentinel Scheme rules, the contact information for your sponsor including all local Office address details must be kept up-to-date.

Incorrect details can lead to a delay in the delivery of Sentinel cards. This could result in the loss of shifts and potentially your organisation will miss out on important emails from the Sentinel Team or other associated updates.

Here is a Step-by-step guide you can follow via your Sponsor Administration login to check and amend your organisation’s address and contact information.