Network Rail
My Sentinel
An update to the Sentinel App has been issued. This update should resolve the problem reported by some users where the app was crashing during the initial start-up.
Please make sure you have downloaded the latest version of the app to implement this update.
Please report any issues to the 24/7 Helpdesk via the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Frequently Asked Questions (FAQs)

Please see below for FAQs in relation to the Sentinel system including the Sentinel app.

Download FAQs - card checkers (pdf)
Download FAQs - training providers (pdf)
Download Five top tips for using the Sentinel app (pdf)
Download How to get your Sentinel card photograph approved first time ()

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