Network Rail
My Sentinel
We are aware of a problem which is affecting new users downloading the Sentinel APP from the Google Play Store. We are working with Google to get this resolved and will provide an update once fixed.

Please report any issues to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Frequently Asked Questions (FAQs)

Please see below for FAQs in relation to the Sentinel system including the Sentinel app.

Download FAQs - card checkers (pdf)
Download FAQs - training providers (pdf)
Download Five top tips for using the Sentinel app (pdf)
Download How to get your Sentinel card photograph approved first time ()

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