Changes are being made to improve the Card Holder and Administrator user experience of the online system and mobile APP. Find out more about the improvements  and how they will benefit you here

What is happening? We are scheduling a one-hour maintenance upgrade from 12:00 to 13:00 on Wednesday 12th August 2020. Find out more details here

We previously advised you that we would be extending all Sentinel competences by a further two months. This is still the intention and will be visible in Sentinel by 24th July. Network Rail has taken account of Office of Rail and Road emergency guidance published on 20th March and reviewed the risk assessment before implementing […]

Network Rail’s new eLearning site has been live since 1 June 2020. Please read this important information to ensure you understand the next steps, the expiry of seats on 30 June 2020 and the new charging model coming into effect on 1 July 2020. To find out more information on the new Network Rail eLearning […]

You will recall in a communication released 24th March 2020, we advised a risk assessment was completed for competence and medicals based around contingency measures introduced by the Government, in response to the COVID-19. To mitigate the risks of the lack of available safe workforce to maintain the network for vital freight and key worker […]