Network Rail
My Sentinel
Two factor authentication will be released for mySentinel and Sentinel app on 13th February 2024, please ensure that your details are registered on mySentinel and are correct.
2022 10 Aug

Locations have changed

Posted in Uncategorized

We sent a notification to you on Tuesday 2nd August informing you of the changes being made to the locations in the Sentinel app and PC Client. These changes have now been completed.

The old list of locations in Sentinel has now been de-activated and you will now be able to select your location based on your Route and Environment, as Sentinel does not need to record your exact location when verifying Authority to Work.

You will benefit from faster app loading times and an easier way of selecting a location, making swiping in much quicker.

Action: Please make sure you close the Sentinel app and relaunch it to download the new locations and that the correct locations are selected for each card checker in their Sentinel profile.

For any Sentinel queries please contact the 24/7 Helpdesk via email or telephone:

0330 7262 222