It has now been a year since the launch of Site Access, the upgrade to the Sentinel system. In the last 12 months, the team has been supporting customers and working on increasing usage of the Sentinel system. This has been achieved with the help of the Wales Route where a pilot project was completed. […]

On the 8 January 2018, all people showing on the Sentinel system as being swiped in for 24 hours or more will be swiped out. This one-off activity will clear a backlog of incorrect data on the system, giving everyone the opportunity to start afresh by using the system correctly, as described below. People, who […]

Sponsors are reminded that following an alleged breach of the Sentinel Scheme Rules by an individual they primary sponsor, they must submit a Local Investigation report containing the recommended Fair Culture outcome and a statement from the individual concerned to SentinelInvestigations@networkrail.co.uk. The report will then be considered by the Formal Review Panel and the Sentinel […]

There is now  a new way to access the Sentinel e-Learning which is now managed by the Network Rail Training and Development Team. To access the training: External: Please ask your Sponsor to add you to Moodle e-learning Platform to enable you to proceed with the training. Please complete the ‘Sentinel e-learning’ module Internal: Please […]

Welcome to the July edition of your newsletter from The Sentinel Team. Since the last update we’ve been working hard to improve customer service for you. The call waiting times at the helpdesk have been reduced, a new ticketing system introduced (more details attached) and queries are being resolved more quickly. As always we appreciate your feedback and […]