We sent a communication at the end of December 2021, advising of a change to the billing model to allow a fairer distribution of the service costs, across all sponsors using the Sentinel database and support services. Subsequently, the introduction of the change to the billing model was expected to cause a delay in the […]

An update to the Sentinel app has been deployed today. This was to fix the app crashing when recording a competence at another location via the home screen, and only affected Apple iOS. If you do not have automatic updates activated on your device, please make sure you update to the latest version of the […]

With effect from the January 2022 invoice release, all sponsored individuals will instigate a charge being levied for the use of the Sentinel database. The reasoning behind this decision is to enable charging for the use of the Sentinel service to be fairly distributed across all companies who are sponsoring individuals, whether or not a […]

We have issued an update to the Sentinel APP which provides fixes for a number of identified bugs. If you do not have automatic updates set on your device, please make sure you update the Sentinel APP so you have the most recent version. For any queries please contact the Sentinel helpdesk via email or […]

An update of the android app will be released on Thursday 30th September 2021. The update will resolve an issue where the app was crashing when trying to record the use of a competence and where the app was crashing when using the Check Forgotten Card function. If you do not have automatic updates set […]