1. Sentinel Helpdesk profiles Read their profiles here   2. Competence management We listen to feedback provided by those who use Sentinel and take this internally to the accountable departments at Network Rail for decisions to be made. Please see recent issues and resolutions below: Controller Of Site Safety (COSS) & Individuals Working Alone (IWA) alignment […]

First point of contact: HELPDESK If you have any Sentinel queries including the system, your competences or your card, please contact our 24/7 helpdesk by phone or email, instead of any Sentinel contacts you may have. A helpdesk operative will issue a ticket reference number and help to resolve your query as quickly as possible, […]