Network Rail
My Sentinel
The locations in Sentinel have been updated to Route and Environment. Please make sure you fully close the Sentinel app and re-launch it to download the new locations.
For all Sentinel queries please contact the 24/7 Helpdesk - Email: sentinel@mitie.com or Tel: 0330 7262 222

News

2022 1 Apr

Uncategorized

SIG MAINT LX Framework

Following the successful trial involving the Southern Region, we would like to confirm that the consolidation of the Sig 15, Sig 19, and Sig 37 competences, have now been completed Nationally. We thank you for your support and patience with the changeover. This is now complete and all the above held competences have been successfully […]

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2022 28 Feb

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Safe Hub – Supporting your Lone Workers

Have you heard of the Safe Hub lone worker app? Whether you work trackside or are office-based, this safety tool is designed to help protect those working alone. The Safe Hub app accessibility has now been extended to anyone with a Sentinel profile. A Sentinel Administrator can activate the registration for Safe Hub by selecting […]

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2022 8 Feb

Uncategorized

Lookout Competence Update

You will be aware Network Rail had committed to moving away from using human operated lookout warning systems by 31st July 2021. Your support has already enabled a significant reduction to the numbers of these competences being held across the industry. There are further changes planned for completion over the next few months, which will […]

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2022 28 Jan

Uncategorized

Q3 Invoice Delay

We sent a communication at the end of December 2021, advising of a change to the billing model to allow a fairer distribution of the service costs, across all sponsors using the Sentinel database and support services. Subsequently, the introduction of the change to the billing model was expected to cause a delay in the […]

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2022 24 Jan

Uncategorized

Update to the Sentinel App

An update to the Sentinel app has been deployed today. This was to fix the app crashing when recording a competence at another location via the home screen, and only affected Apple iOS. If you do not have automatic updates activated on your device, please make sure you update to the latest version of the […]

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