Network Rail
My Sentinel
Two factor authentication will be released for mySentinel and Sentinel app on 13th February 2024, please ensure that your details are registered on mySentinel and are correct.

Information for Sentinel Administrators

Sentinel is the rail industry’s Authority to Work system that enables you to work safely on the infrastructure. Sentinel is owned and run by Network Rail, for the industry, and is supported by the Sentinel Scheme Rules. The Sentinel Scheme Rules apply to everyone who uses Sentinel and outline responsibilities and policies that must be adhered to. You can find a copy here.

Sentinel complies with the Data Protection Act 2018. The system holds limited personal information and this will not be shared with any other company.

You can log in to your administrator account here or via the home page log in box and clicking on Administrators.

Sentinel Administrator

As a Sentinel administrator, you can view and update the records of the people you sponsor in Sentinel. To request an administration account you will need to complete and return an ‘Access Request’ form, a copy can be found here. You will need to send the completed form to the Sentinel Helpdesk team for their approval via sentinel@mitie.com. If your request is accepted, you will receive your individual log on details via an automated email. You can log in to your administrator account via the home page log in box and clicking on Administrators.

 

A Sentinel administrator is responsible for keeping the information in the system up to date and can order new or replacement cards for the individuals sponsored.

Track Visitor Permit Administrator

If you require the capability to create TVPs, you will need to complete and return an ‘Access Request’ form, a copy can be found here. You will need to send the completed form to the Sentinel Helpdesk team for their approval via sentinel@mitie.com. If your request is accepted, you will receive your individual log on details via an automated email. You can log in to your administrator account via the home page log in box and clicking on Administrators.

TVPs are for people who do not have a Sentinel card or hold a core competence, and can only be issued 12 times per year, per individual. If an individual requires access to trackside more than 12 times per year, they must obtain their core competence, a Primary Sponsor, medical certificate, D&A certificate and be issued a Sentinel card. All TVPs should be issued in accordance with the NR/L2/OHS/020 standard.

A TVP can not be used as a replacement for Personal Track Safety competence, or any other core competence. 

For more safety information regarding TVPs please download the key safety information document below.

Download Track Visitor Permit key safety information (pdf)

Sentinel Administration Portal Update

All the features will be the same however with a new look and the addition of the Power BI dashboard. For more Information, please click below to see our interactive guides.

Download Sentinel Makeover Administrator Guide (pdf)

Power BI

There is now additional Sponsor reporting on below available using Power BI, to view this click on Reports in the left-hand menu.

  • Overview dashboard
  • Route map
  • Workers
  • Competences
  • Medicals
  • D&A
  • Cards

To access the different areas, select the relevant tab along the bottom the screen.

Hover to view detailsthe tiles on a dashboard interactive

Icons

If you see a link icon, you can click this to take you to that individual’s Sentinel profile.

Enlarge a report – You can use Focus mode to zoom in on one visual. Hover over the visual to reveal the action menu and then select Open in focus mode or the focus icon.

The filter button will allow you to view of what filters have been applied on the tile.

Filtering

The Filter panes on the right and left shows the filters that can be applied to the report page or visual (if one is selected). If the filter has the word All next to it, that means every value in the field is included in the filter.

Hold Ctrl to select multiple options in the drop downs.

To clear the filters, you have applied click the clear filters button on the filter pane on the right.

Any filters applied will clear when you leave the BI Reporting page.