Network Rail
My Sentinel
The locations in Sentinel have been updated to Route and Environment. Please make sure you fully close the Sentinel app and re-launch it to download the new locations.
For all Sentinel queries please contact the 24/7 Helpdesk - Email: sentinel@mitie.com or Tel: 0330 7262 222

News

2016 17 Aug

Newsletter

Operations update – August 2016

1. Sentinel Helpdesk profiles Read their profiles here   2. Competence management We listen to feedback provided by those who use Sentinel and take this internally to the accountable departments at Network Rail for decisions to be made. Please see recent issues and resolutions below: Controller Of Site Safety (COSS) & Individuals Working Alone (IWA) alignment […]

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2016 17 Jun

Newsletter

Operations update – June 2016

First point of contact: HELPDESK If you have any Sentinel queries including the system, your competences or your card, please contact our 24/7 helpdesk by phone or email, instead of any Sentinel contacts you may have. A helpdesk operative will issue a ticket reference number and help to resolve your query as quickly as possible, […]

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