Network Rail
My Sentinel
Please report any issues to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com
Download (mov)

Training

New to Sentinel and keen to learn more? Need a simple step-by-step leaflet to show how to use the mobile app? Do you like detail and require a comprehensive user-guide or "zero to hero" e-Learning? Have a look here:

Behavioural videos

1. Addressing “Big Brother” concerns
A short video to address track worker concerns and worries that Sentinel is like "Big Brother" and tracking their every move...
10. Swipe-in consequences
No card, no entry. Watch this video to understand the real consequences of not getting your card swiped every shift.
2. Recording a Safety Brief with Sentinel
A short video to show how a Controller of Site Safety (COSS) should conduct a Safety Brief - and ensure everybody is listening...
3. Swiping-in workers with the Sentinel mobile app
A short video to outline the main functionality with Sentinel...swiping-in ALL card holders with the mobile app...
4. Checking competences with Sentinel
A short video to emphasise how important checking Sentinel cards on each shift is...
5. Forgetting your Sentinel card
A short video to outline how forgetting your Sentinel card at work can mean you get denied access...
6. Understanding how to check your own competences in Sentinel
A short video to show how any Sentinel card holders can easily check their own records and competences...
7. How a Track Visitor should be greeted by a Controller of Site Safety
A short video to show best practice / behaviour when a Track Visitor arrives at a work-site...
Being alert and vigilant at all times
A short video to show how being alert and aware of your team allows you to pick up on clues that may cause concern and prevent injuries / fatalities from occurring...
Changing location during a shift
A short video outlining the correct protocol to follow in Sentinel when changing location during a shift...

e-Learning

Sentinel e-Learning
This is an interactive e-Learning module that can be completed any time and takes approx. 60 minutes. It has been designed primarily for track workers, especially Controllers of Site Safety. It shows how to use the mobile app and PC client along with short video clips and a simple quiz to test understanding.
Click on the tab e-Learning for details on how to access the training.