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Please report any issues to the 24/7 Helpdesk - Tel: 0330 7262 222 or Email: sentinel@mitie.com

Please note - we are no longer extending the validity period of Competences and Medicals.

News

2017 16 Mar

Communications

Sentinel Scheme Formal Review Outcomes 2016

As mentioned in the Operations Update – June 2016 investigations of any alleged breach of the Sentinel Scheme rules need to be submitted within four weeks of the incident to Network Rail. This relates to Section 3.9 of the rules, where an Individual is working on behalf of the Primary Sponsor. The email address for investigations […]

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2017 16 Mar

Communications

Sentinel Site Access update March 2017

Following the soft launch of the updated Sentinel app in October 2016, below is an update on progress to date. During the Summer of 2016 we held two pilots through the Western Route covering Network Rail Maintenance, IP sites including Site Access cabins and Training Centres. Feedback from the pilots suggested that access to the technology should be […]

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2017 16 Mar

Communications

Make sure your Office details are correct to avoid card delays

As outlined in the Sentinel Scheme rules, the contact information for your sponsor including all local Office address details must be kept up-to-date. Incorrect details can lead to a delay in the delivery of Sentinel cards. This could result in the loss of shifts and potentially your organisation will miss out on important emails from […]

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2017 9 Jan

Newsletter

Operations update – December 2016

Welcome to the final update of 2016. With the Site Access app launched, users increasing and embracing the new technology, 2017 is set to be a good year. Please read through the articles below which contain some important Sentinel updates for you.   1. Site Access: NOT MANDATED Site Access was released on 4 October […]

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