There is now  a new way to access the Sentinel e-Learning which is now managed by the Network Rail Training and Development Team. To access the training: External: Please ask your Sponsor to add you to Moodle e-learning Platform to enable you to proceed with the training. Please complete the ‘Sentinel e-learning’ module Internal: Please […]

Welcome to the July edition of your newsletter from The Sentinel Team. Since the last update we’ve been working hard to improve customer service for you. The call waiting times at the helpdesk have been reduced, a new ticketing system introduced (more details attached) and queries are being resolved more quickly. As always we appreciate your feedback and […]

Here is a quick start guide to help you use the Sentinel app. If you have any questions please call the helpdesk on 0330 726 2222. We also have handy, pocket sizes printed copies available. Contact the Sentinel team  if you would like a z-card.

There will be an increase in the cost of a Sentinel card from April 2017. The increase is caused by the continuing rise in costs to operate and simultaneously develop the Sentinel system. With the launch of Site Access last year, the capability of Sentinel was significantly increased. The addition of swipe out, location and […]

Find out all the latest news from the Sentinel Team in the Operations update: March 2017.